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Shoe Delivery:

At Noo Shoes, we strive to provide you with efficient and reliable delivery services. The choice of courier/service is made at our discretion, guided by the flat rate. We reserve the right to deliver your order in multiple consignments, at no extra cost to you. Rest assured, all our items are dispatched via a tracked courier service.

Please note that delivery times provided are for guidance only and are not guaranteed. While we cannot be held responsible for courier or postal delays, we are committed to assisting you. If your order does not arrive within the expected timeframe following our dispatch notification, please contact us. We will make every effort to locate your shipment.

Postage Costs:

United Kingdom: £4.95 Tracked courier service. Please be aware that this is not a guaranteed Next Day Delivery Service, and delivery typically takes 2-3 working days.

Europe: £18.00


Your satisfaction is our priority, and we understand the importance of a hassle-free return process. Please be aware of your right to return a product unused and in its original condition, including the shoe cover and box, within 14 days of receipt. No returns will be accepted after this period.

Shoes that have been worn or used in any way will not be accepted for return. Items must be returned in their original, unused condition and boxed.

In the rare event of receiving a damaged, faulty, or incorrect item, please contact us promptly to inform us of your intent to return the product. Notification of returns must be made within 24 hours of receipt, and the item must reach us within 14 days.

Once we receive and inspect the item, we will promptly contact you to confirm our findings and arrange a refund or replacement, as applicable. Our goal is to make the return process as straightforward and stress-free as possible for you.

Discreet Packaging:

For your privacy, all our items are dispatched in plain, discreet, water-resistant packaging. Your confidentiality and satisfaction are paramount to us at Noo Shoes.


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